First Time Shoppers: Take 15% off on your first Auto Ship Order

Return Policy

  • We will gladly refund the full purchase price on any new and unused product, within 30 days with a receipt.
  • If you are not satisfied with your purchase within 90 days of purchase, with a receipt, we will exchange the item or give store credit for the original purchase price.
  • Store credit for the current price will be issued for any return without a receipt, or after 90 days. Beds, car seats, apparel, cat trees and pharmacy (including supplements, CBD, and flea/tick prevention products) must be in new and unused condition, with original packaging.
  • Customers paying by check are required to wait 14 days for a refund.

    Exclusions/Final Sale:

  • Clearance Items
  • Muzzles and Crates/Carriers (exchange size only)